Terms & Conditions

TERMS AND CONDITIONS

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Definitions

"Customer" or "you" means the person or company who place an order via the website to purchase any of the products.

"Products" means the products offered for sale by C.G.E. Trading Ltd via the website.

"the Website" means "http://www.cgegifts.co.uk, http://www.cgegifts.com, http://www.cantgetenoughgifts.co.uk, http://www.cantgetenoughgifts.com, http://www.cgegifts.info"

These terms and conditions apply to the use of this website at www.cgegifts.co.uk (the “Website”). By accessing this website and/or placing an order, you agree to be bound by these terms and conditions.

Using this Website indicates that you accept these terms regardless of whether or not you choose to register with us or order from us.

We may revise these terms and conditions at any time by updating this web page. You should check this Website from time to time to review the then current terms and conditions. It is your responsibility to check for such changes. If you do not wish to accept the new Terms you should not continue to use the Website.

If you continue to use the Website after the date on which the change comes into effect, your use of the Website indicates your agreement to be bound by the new Terms and modify or withdraw, temporarily or permanently, this Website and the material contained within (or any part) without notice to you and you confirm that we shall not be liable to you for any modification to or withdrawal of the Website or its contents.


Contact Information

The www.cgegifts.co.uk website is operated by C.G.E. Trading Litd, a limited company registered in England and Wales.
Company registration number  08713001

Registered company address:

CGE Trading Ltd
29 Parkgate Avenue
Conisbrough
Doncaster
DN12 3NW

Email: orders@cgegifts.co.uk
Telephone number: 01709 581265


Eligibility to Purchase

To be eligible to purchase goods on this Website and lawfully enter into and form contracts on this Website under English law you must:

Be 18 years of age or over; and
Register your real name, address, phone number, e-mail address any other details requested.
By offering to purchase goods and services you represent to us that you are 18 years of age or over and authorise us to transmit information (included updated information) to obtain information from third parties, including but not limited to, your debit or credit card numbers or credit reports to authenticate your identity, to validate your credit card, to obtain an initial credit card authorisation and to authorise individual purchase transactions.


Order Acceptance

All orders are subject to acceptance and availability. We do our very best to ensure that our stock levels are accurate and shown on the website, however in the event that the goods ordered are not available, you will be notified by e-mail (or by other means if no e-mail address has been provided) and you will have the option either to wait until the item is available from stock or to cancel your order.

Any orders placed by you will be treated as an offer to purchase the goods or services from us and we have the right to reject such offers at any time. Our acceptance of an order takes place when we despatch the order. When we despatch the order the purchase contract will be made even if your payment has been processed immediately, unless we have notified you that we do not accept your order or you have cancelled your order.

We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be liable for any loss you may suffer if a third party procures unauthorised access to any data provided by you when accessing or ordering from.the Website.

 


Price and Payment

Prices are in pounds sterling (GBP). We reserve the right, however, to change prices at any time without notice to you.

In the unlikely event that the price shown on the checkout page is wrong, and we discover this before accepting your order, we are not required to sell the goods to you at the price shown. We always try and ensure that the prices of goods shown on our website are accurate, but occasionally genuine errors may occur. If we discover an error in the price of the goods that you have ordered we will let you know as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If you cancel your order and you have already paid for the goods, then you will receive a full refund.

You confirm that the credit or debit card that is being used is yours. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to or does not, for any reason, authorise payment to us we will not be liable to you for any delay or non-delivery.

We allow you to use discount codes strictly on the terms and conditions upon which they were issued which, may include terms relating to your eligibility to use them and a minimum or maximum order value. Please familiarise yourself with these terms and conditions before you place an order as we reserve the right to reject or cancel any orders which do not comply with these terms even if your credit or debit card has been charged.


Cancellation Rights

Where you have purchased the goods or services as a consumer (i.e. for private use as opposed to business use), please note that you are entitled to cancel any contract completed with us within 7 days of receipt of the goods or services. This does not apply to personalised items once they have been produced or perishable items once used, please see our returns policy below.

If you do cancel a contract pursuant to this clause 9, then:

You must notify us in writing either by email or by contacting us or a letter sent to the address above.(if writing by email please ensure you receive a reply from us to confirm receipt)
You must retain possession of the goods or services and ensure that the goods are kept in the same condition as they were when they were delivered until such time as the goods
We will refund any monies you have paid to us within 30 days of receipt of your cancellation notice.

This does not affect your statutory rights


Delivery

We aim to dispatch your item within 5 working days of order receipt.

If your billing address is in the UK you may specify a delivery address which is different from your billing address. You may also order from a billing address outside the UK to be delivered to a UK address. Deliveries with both billing and delivery addresses outside the UK will only be made to the cardholder's address unless otherwise agreed with our customer services team.

All delivery and dispatch timescales quoted on the website do not include weekends or bank holidays.

We will deliver the products ordered by you to the address which you give for delivery when you make your order. Whilst we make every effort to deliver goods on the day we specify, we cannot guarantee delivery on that day or accept liability for deliveries made outside this timescale. We cannot accept liability for out of pocket expenses or other costs incurred due to failed or delayed deliveries.

If you have not received your items, please check with your local sorting office even if you have not received notification from your postman that they are holding items for you. If you do not receive Products ordered by you within 28 days of the date on which you ordered them, we shall have no liability to you unless you notify us within 40 days of the problem via email at the contact details above.


Express/Next Day Delivery

Next day delivery is available Monday to Friday, except bank holidays (known as working days) unless otherwise stated in a product description. We aim to dispatch all next day orders placed before the specified cut off time the same working day including personalised items. Please allow an extra working day for large orders over 5 items and for deliveries to remote areas such as the Scottish Highlands and Islands, Overseas UK addresses and Northern Ireland.

From Monday to Friday, orders must be placed by the specified cut off period to ensure delivery the next day, any orders placed after the specified time will be dispatched the following working day. A signature will be required on receipt.

If you are not around to accept your parcel, the carrier may leave it with a neighbour, or in a safe place, if they think it is safe to do so. A calling card will be posted through your door to let you know this has been done.

If the parcel can't be left in a safe place or with a neighbour, the carrier will take it back to the local depot, and leave you a card telling you how you can pick it up.


Returns

Our aim is for you to be 100% happy with all purchases from www.cgegifts.co.uk. If you wish to return an item to us for any reason then please contact us via the details above for assistance quoting your order number.

If the goods are not personalised or perishable you may return them to us within 14 days of receipt in their original packaging and condition for any reason. If returning within 7 days we will refund you full order value including postage costs, if retuning after 7 days we will refund you order minus postage.

If the goods are personalised or perishable (this includes items that cannot be reused for hygeine reasons such as earrings) and are damaged or faulty (this includes errors in engraving on our part) then please contact us within 14 days of receipt and we will either refund or replace the item including return postage.

If the goods are personalised or perishable and you wish to return them for any other reason then we regret that we are unable to offer a refund.

If the goods you receive are not what you originally ordered, please contact customer care quoting your order number, details of the product and the reason for return, and whether you require a refund or a replacement. We will then advise on how to proceed with the return.


Licence

You may retrieve and display the content of the Website on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non- commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Website without written permission from us.

Unless otherwise stated, the copyright and other intellectual property rights in all material on this Website (including without limitation photographs and graphical images) are owned by us or our licensors. For the purposes of these terms and conditions, any use of extracts from this Website other than in accordance with the clause above for any purpose is prohibited. If you breach any of the terms in these terms and conditions, your permission to use this Website automatically terminates and you must immediately destroy any downloaded or printed extracts from this Website.

No part of this Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without our prior written permission.

Any rights not expressly granted in these terms are reserved.


Service Access

While we endeavour to ensure that this Website is normally available 24 hours a day, we will not be liable if for any reason this Website is unavailable at any time or for any period.

Access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.

You may not misuse the Website (including, without limitation, by hacking).

We will fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone posting any material in breach of the clauses of above.


Links to and from other websites

Links to third party websites on this Website are provided solely for your convenience. If you use these links, you leave this Website. We have not reviewed all of these third party websites and do not control and are not responsible for these websites or their content or availability. We therefore do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to this Website, you do so entirely at your own risk.


Disclaimer

While we endeavour to ensure that the information on this Website is correct, we do not warrant the accuracy and completeness of the material on this Website. We may make changes to the material on this Website, or to the products and prices described in it, at any time without notice. The material on this Website may be out of date, and we make no commitment to update such material.

The material on this Website is provided “as is” without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with this Website on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these terms and conditions might have effect in relation to this Website.


Liability

We, any other party (whether or not involved in creating, producing, maintaining or delivering this Website), and any of our group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with this Website in any way or in connection with the use, inability to use or the results of use of this Website, any websites linked to this Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this Website or your downloading of any material from this Website or any websites linked to this Website.

Nothing in these terms and conditions shall exclude or limit our liability for (i) death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977) (ii) fraud (iii) misrepresentation as to a fundamental matter or (iv) any liability which cannot be excluded or limited under applicable law.

If your use of material on this Website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof.

You agree to indemnify us fully, defend and hold us, and our officers, directors, employees and agents, harmless from and against all claims, liability, damages, losses, costs (including reasonable legal fees) arising out of any breach of the terms and conditions by you, or your use of this Website, or the use by any other person using your registration details.


Governing Law and Jurisdiction

These terms and conditions shall be governed by and construed in accordance with English law. Disputes arising in connection with these terms and conditions shall be subject to the non-exclusive jurisdiction of the English courts.

Last Update:  18 / 02 / 14